Need to request a new code for a digital game I purchased

GetHuman4315432's customer service issue with Xbox from January 2020

Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman4315432's own words
The problem: Need to request a new code for a digital game I purchased
GetHuman4315432 did not yet indicate what Xbox should do to make this right.
How GetHuman4315432 fixed the problem
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Xbox

Customer service issue
Reported by GetHuman4315432
Jan 31st, 2020 - 19d ago
Not resolved
Seen by 2 customers so far
Similar issue to 19322 others
0 customers following this
Timeline
GetHuman4315432 started working on this issue
Jan 31st 11:08pm