My son set up a fake account several years ago. He has not had an Xbox for over * years...

GetHuman4050412's Cancel Account issue with Xbox from December 2019

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman4050412's own words
My son set up a fake account several years ago. He has not had an Xbox for over * years. I am still getting charged £**.** every year. I need this cancelled but don’t have any account details. Can I cancel at my bank instead?

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Xbox

Cancel Account issue
Reported by GetHuman4050412
Dec 6th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 24263 others
0 customers following this

Timeline

GetHuman4050412 started working on this issue
Dec 6th, 2019 8:58am
GetHuman4050412 indicated the issue is not fixed yet.
Dec 11th, 2019 8:54pm

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