Our current XBox One console broke. My son wishes to access his XBox account on his co...

GetHuman-dbarlaam's customer service issue with Xbox from June 2019

Help with my Xbox issue
First: share to improve GetHuman-dbarlaam's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dbarlaam may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-dbarlaam's own words
Our current XBox One console broke. My son wishes to access his XBox account on his computer or phone. However, his Microsoft email and password do not seem to be working.

GetHuman-dbarlaam did not yet indicate what Xbox should do to make this right.

How GetHuman-dbarlaam fixed the problem

We are waiting for GetHuman-dbarlaam to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman-dbarlaam
Jun 9th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 132600 others
0 customers following this

Timeline

GetHuman-dbarlaam started working on this issue
Jun 9th, 2019 8:01pm

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies