You guys keep charging my card for some subscription. My son if * years old I have no i...

GetHuman2950657's customer service issue with Xbox from May 2019

Help with my Xbox issue
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The issue in GetHuman2950657's own words
You guys keep charging my card for some subscription. My son if * years old I have no idea how he could’ve added such a thing an I have canceled the subscription twice already an I’m still being charged. This is now the second time your company has put my account in overdraft an now I have a problem with this. I can’t get a hold of a live person an obviously when I cancel from your site it’s not going into effect. Please help!!!
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Xbox

Customer service issue
Reported by GetHuman2950657
May 19th, 2019 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 128208 others
0 customers following this
Timeline
GetHuman2950657 started working on this issue
May 19th 9:23pm