I have an email just got it. Don't know how to use it. In process of getting a divorce...

GetHuman2622811's Technical Support issue with Xbox from March 2019

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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman2622811's own words
I have an email just got it. Don't know how to use it. In process of getting a divorce she has done something to my acct. Can't watch my movies tv shows I bought Netflix or hulu. It was in her email address but my billing bank acct paid for it. Don't want to lose my movies or tv shows please help. My phone number is *-***-***-**** . My name is John j burns my profile name is stitches rip*** please call and help me
GetHuman2622811 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Technical Support issue
Reported by GetHuman2622811
Mar 29th, 2019 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 329 others
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Timeline
GetHuman2622811 started working on this issue
Mar 29th 12:20am