Unable to access my microsoft account which makes it impossible to access my xbox accou...

GetHuman2613507's Recover Account issue with Xbox from March 2019

66 similar
0 following
Help with my Xbox issue
First: share to improve GetHuman2613507's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2613507's next move: talk to Xbox when they open.
Xbox's call center is closed now. We will send GetHuman2613507 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2613507 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman2613507's own words
Unable to access my microsoft account which makes it impossible to access my xbox account.*Tried resetting my password and now im not even sure i will be able to use my account again.*(Services unavailable) when changing password.*Will that status in parentheses above change or is there something about my account that has changed that i havent been informed about?*I understand privacy and account safety is a thing but the email information they require to change my password is impossible to get considering it is the same email i use for my microsoft. (Which i cannot access)*Seems like a loop of stuff i cant solve *Would appreciate not having to change accounts and start from scratch
GetHuman2613507 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman2613507 fixed the problem
We are waiting for GetHuman2613507 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2613507 fixes it.
This email address isn't valid


Recover Account issue
Reported by GetHuman2613507
Mar 28th, 2019 - 24d ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 66 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2613507 started working on this issue
Mar 28th 2:35am