I started a free trial of xbox live and game pass. When they went to charge me automati...
GetHuman-acre's Refunds issue with Xbox from March 2019
Help with my Xbox issue
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-acre's own words
I started a free trial of xbox live and game pass. When they went to charge me automatically my card was declined. This was treated as an outstanding balance of the * charges of *.**. When I went to get * months of xbox live for **.** I had to pay the * charges just to get xbox live again. I tried to just pay the xbox live because i didnt want game pass but even that prevented me from using xbox live. I would really like these charges removed from my account. All I wanted was the * months of xbox live.
GetHuman-acre did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-acre fixed the problem
We are waiting for GetHuman-acre to fix the problem and share the solution with the rest of us customers.
Please help with my Xbox issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.