Before contacting them, items GetHuman-deviinro may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman-deviinro's own words
My xbox connects to the WiFi from my computer through a wireless connection, but after around *-** minutes my xbox disconnects and loses connection to the WiFi. I’ve never had this problem before, how do I fix this issue where it keeps disconnecting? I’ve disconnected and replugged my router in * times waiting * minutes before plugging it back in both times and the issue still comes. I’ve also restarted my console.
GetHuman-deviinro did not yet indicate what Xbox should do to make this right.
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