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Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-craespan's own words
I need to speak with someone asap!****.***.****. I have not used the stupid xbox live and did not want to renew it tried charging an old card I had on there I tried to contact you through live chat with no help. I couldn't do anything with out it needing updated info from me to charge my card. I chose to leave it . Now I have a charge on my new credit card the you were not given by me. I want a refund immediately. I do not want xbox live since I dont use it or need it .
GetHuman-craespan did not yet indicate what Xbox should do to make this right.
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