I was looking at my transactions on my card I noticed Xbox took $ *.** on March...

GetHuman-vivianwr's customer service issue with Xbox from March 2019

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The issue in GetHuman-vivianwr's own words
I was looking at my transactions on my card I noticed Xbox took $ *.** on March * **** at *:** am from my card which I DID NOT PURCHASE. So i asked my boyfriend if he purchased it he said he didn’t, but he did buy something for a dollar or whatever, but I know about that already I believe it’s for fortnite. Anyways I asked him to look and see what he has on the Xbox and he said there is no Xbox gold on there so either way I want my money back I did not in anyway consent to this purchase and it’s not even on the Xbox. Thanks. The account username is restlessfrog***
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Xbox

Customer service issue
Reported by GetHuman-vivianwr
Mar 12th, 2019 - 5 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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GetHuman-vivianwr started working on this issue
Mar 12th 11:34pm