I have been using your Elite Cobtroller since Christmas and have been encountering no i...

GetHuman-abernhea's customer service issue with Xbox from March 2019

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The issue in GetHuman-abernhea's own words
I have been using your Elite Cobtroller since Christmas and have been encountering no issues at all, until now. I was playing my game and all of a sudden the audio cuts out. I re-adjust it, but the headset won’t play any sound. I thought the headset was broken so I connected it to my phone to play a song, but it works and played sound. I go back to the controller and plug it in, and still nothing. Please help because this is extremely frustrating and frankly I don’t have the time to worry about this stuff. Thanks.
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Xbox

Customer service issue
Reported by GetHuman-abernhea
Mar 12th, 2019 - 5 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman-abernhea started working on this issue
Mar 12th 7:58pm