My Xbox one is making a creaking sound like an old wooden floor when it logs online to...

GetHuman-biggame's customer service issue with Xbox from February 2019

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Help with my Xbox issue
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The issue in GetHuman-biggame's own words
My Xbox one is making a creaking sound like an old wooden floor when it logs online to play. It does not make a sound when I play games offline. I've had my Xbox almost * years and it has never made this sound I have replace the power cord twice. I do have a short video if you would like to see it but I need to know where to send it I just want to know if my Xbox is going to die and I will lose all my games and information. Thank you, Sonny Register
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Xbox

Customer service issue
Reported by GetHuman-biggame
Feb 28th, 2019 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman-biggame started working on this issue
Feb 28th 6:56pm
GetHuman-biggame shared this issue with followers on Twitter
Feb 28th 6:58pm