I was made an account many years ago under an Xbox live family plan. My user name is Re...

GetHuman-lexengl's customer service issue with Xbox from February 2019

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The issue in GetHuman-lexengl's own words
I was made an account many years ago under an Xbox live family plan. My user name is Rekkushi under *****@***.com and I want to merge it with my current email so that all my Microsoft accounts are more streamlined. Because I've had this username for so long and across all my social media, games, etc etc I want to keep all of that. My parents have tried contacting on my behalf several times with no avail since I am now a **-year-old adult but I need this fixed asap.
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Xbox

Customer service issue
Reported by GetHuman-lexengl
Feb 28th, 2019 - 3 mons ago
I have an issue with Xbox too
Fixed
Seen by 2 customers so far
Similar issue to 110144 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-lexengl started working on this issue
Feb 28th 2:04am
GetHuman-lexengl indicated the issue is not fixed yet.
Feb 28th 2:04am