I was made an account many years ago under an Xbox live family plan. My user name is Re...

GetHuman-lexengl's customer service issue with Xbox from February 2019

110144 similar
0 following
Help with my Xbox issue
Did that get it fixed?
Waiting to see if GetHuman-lexengl fixed the issue with our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-lexengl's own words
I was made an account many years ago under an Xbox live family plan. My user name is Rekkushi under *****@***.com and I want to merge it with my current email so that all my Microsoft accounts are more streamlined. Because I've had this username for so long and across all my social media, games, etc etc I want to keep all of that. My parents have tried contacting on my behalf several times with no avail since I am now a **-year-old adult but I need this fixed asap.
GetHuman-lexengl did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-lexengl fixed the problem
We are waiting for GetHuman-lexengl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lexengl fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lexengl
Feb 28th, 2019 - 3 mons ago
I have an issue with Xbox too
Seen by 2 customers so far
Similar issue to 110144 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-lexengl started working on this issue
Feb 28th 2:04am
GetHuman-lexengl indicated the issue is not fixed yet.
Feb 28th 2:04am