I purchased destiny * & annual pass for $**.** for my brother, which were both console...

GetHuman2225521's customer service issue with Xbox from February 2019

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Help with my Xbox issue
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The issue in GetHuman2225521's own words
I purchased destiny * & annual pass for $**.** for my brother, which were both console sharing. I already have a hard copy of the game. I purchased that thinking it was the official destiny * game but it's not downloading on his xbox. He has all the expansion because of the console sharing. I was hoping you could help his account start downloading the actual destiny * game. I purchased that item for **.** but already had those items. Can I get a gift card with that amount on there or get a code for the destiny * original game.
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I have an issue with Xbox too
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Customer service issue
Reported by GetHuman2225521
Feb 17th, 2019 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 4 customers so far
Similar issue to 106855 others
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GetHuman2225521 started working on this issue
Feb 17th 3:41am