I took the £* for one month deal on Xbox game pass but it had zero option to stop it fr...

GetHuman-ronnieff's customer service issue with Xbox from February 2019

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Help with my Xbox issue
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The issue in GetHuman-ronnieff's own words
I took the £* for one month deal on Xbox game pass but it had zero option to stop it from auto renewing and jnow I notice I have been charged a further £* even though I don’t use game pass. I only took it for the one month because you had it for a £* but that is just he disgusting way you steal money from people.. by not putting a stop auto renewal button and hoping Thanet will forget to cancel the subscription. I would like my money back ASAP please. Also on top of that an email is not even sent out about the charge...... I had to see it in my bank to find out
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-ronnieff
Feb 16th, 2019 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
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GetHuman-ronnieff started working on this issue
Feb 16th 10:56am