Last night I tried signing into my Xbox live account it said my account is locked for n...

GetHuman-znieberl's customer service issue with Xbox from February 2019

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Help with my Xbox issue
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The issue in GetHuman-znieberl's own words
Last night I tried signing into my Xbox live account it said my account is locked for not paying my Xbox live bill I do not have auto pay never have cause it’s nothing but issues I buy cards in the store and reddem them. I need my account unlocked. Also I bought a card for one month redeemed it, it said I was good to go. When I go to a game and try to go online it says I need to purchase Xbox live. I’ve been a Xbox customer for ** -** Years I’m a little aggravated that I can’t even speak to a human on the phone.
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Xbox

Customer service issue
Reported by GetHuman-znieberl
Feb 16th, 2019 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-znieberl started working on this issue
Feb 16th 12:37am