Xbox One S. I activated my Xbox live gold membership today, payed the fee and all. But...
GetHuman2218150's customer service issue with Xbox from February 2019
Help with my Xbox issue
Did we steer you to the right help?
Waiting to see if GetHuman2218150 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman2218150's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2218150 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman2218150's own words
Xbox One S. I activated my Xbox live gold membership today, payed the fee and all. But anytime I try to send somebody a party invite or play an online game, it says I need to buy it. I already bought it and verified that it is activated through the subscriptions section of the Settings. I just don't want to have to pay two separate charges to activate my Xbox live gold. I feel like it should be activated now since I just input my credit card info and paid for it. It also clarified that it was active in the subscriptions section of the settings. I just want to chat and play with my friends.
GetHuman2218150 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman2218150 fixed the problem
We are waiting for GetHuman2218150 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Xbox customer problems.