Xbox one. My dowload*upload speeds have dropped to the point of not being playable. I g...

GetHuman2215270's customer service issue with Xbox from February 2019

2 views
 | 
105852 similar
 | 
0 following
Help with my Xbox issue
How did GetHuman2215270 do it?
Waiting to hear how GetHuman2215270 fixed the problem to share with other customers.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman2215270's own words
Xbox one. My dowload*upload speeds have dropped to the point of not being playable. I get **Mbps dowload, *Mbps upload on every other device in the house. On the xbox wired or thru wifi i get *.**Mbps dowload and *.**Mbps upload. That was tested with multiple cables. Id like to know whats going on, this is ridiculous and according to searches im not the only one with this issue by far. And ive seen no fix.
GetHuman2215270 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman2215270 fixed the problem
We are waiting for GetHuman2215270 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2215270 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman2215270
Feb 15th, 2019 - 8 mons ago
I have an issue with Xbox too
Fixed
Seen by 2 customers so far
Similar issue to 105852 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman2215270 started working on this issue
Feb 15th 5:29pm
GetHuman2215270 confirmed the issue is fixed. Hooray!
Feb 15th 5:29pm