Xbox one. My dowload*upload speeds have dropped to the point of not being playable. I g...

GetHuman2215270's customer service issue with Xbox from February 2019

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The issue in GetHuman2215270's own words
Xbox one. My dowload*upload speeds have dropped to the point of not being playable. I get **Mbps dowload, *Mbps upload on every other device in the house. On the xbox wired or thru wifi i get *.**Mbps dowload and *.**Mbps upload. That was tested with multiple cables. Id like to know whats going on, this is ridiculous and according to searches im not the only one with this issue by far. And ive seen no fix.
GetHuman2215270 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman2215270
Feb 15th, 2019 - 8 mons ago
I have an issue with Xbox too
Seen by 2 customers so far
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GetHuman2215270 started working on this issue
Feb 15th 5:29pm
GetHuman2215270 confirmed the issue is fixed. Hooray!
Feb 15th 5:29pm