I do not have an Xbox account. I am being charged a $** for a game I did not purchase...

GetHuman2211556's customer service issue with Xbox from February 2019

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Help with my Xbox issue
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The issue in GetHuman2211556's own words
I do not have an Xbox account. I am being charged a $** for a game I did not purchase. I do not even own an Xbox. I have been dealing with this issue for months & it it is unacceptable. This is the WORST customer service I have ever had. I can’t speak to a real because every time I call the number I get a link to visit then get hung up on. I chat get help online because I need t sign in to an account I don’t even have. Ridiculous
GetHuman2211556 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman2211556
Feb 15th, 2019 - 9 mos ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 105729 others
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GetHuman2211556 started working on this issue
Feb 15th 2:53am