My son, who is * years old, was playing on the xbox one system & the smoke alarm starte...

GetHuman-lynclark's customer service issue with Xbox from January 2019

3 views
 | 
95635 similar
 | 
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman-lynclark to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-lynclark's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (3 mons ago)
First: share to improve GetHuman-lynclark's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lynclark may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman-lynclark's own words
My son, who is * years old, was playing on the xbox one system & the smoke alarm started to go off. After looking around the entire house, we found it was the controller to the xbox. I contacted GameStop, where we purchased it, was given a phone number to contact the company, which only gave me the web address for any help I needed. The associate at GameStop, I spoke with told me I needed to speak with your company, since it was the controller that came with the console. Please get back to me A.S.A.P, since now the console isn't functional, since that was our only controller & I have a * year old very upset. I have tried multiple times to call your customer service phone numbers, but have only been told by an automated voice, the best & , (obviously) only way, is to send this message. I would appreciate it, if someone would get back to me promptly. My name is Ashley, (***) ***-****
GetHuman-lynclark did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-lynclark fixed the problem
We are waiting for GetHuman-lynclark to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lynclark fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman-lynclark
Jan 25th, 2019 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 95635 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lynclark started working on this issue
Jan 25th 8:38pm