xbox live game pass is very misleading. i wanted to play xbox live so i purchased a * m...

GetHuman2038800's customer service issue with Xbox from January 2019

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The issue in GetHuman2038800's own words
xbox live game pass is very misleading. i wanted to play xbox live so i purchased a * month game pass, thinking it was xbox live. i am very disappointed that i spent the only money i have this week on something i cant use. I am unsure if i need xbox live to reedeem the code? it says "code not found. try re-entering it. if that doesn't work, contact the merchant". i always thought you paid ** dollars to get xbox live for * months. im not mad. im just very dissatisfied that xbox would make something separate from xbox live. i wanted to play online TODAY. i cant because i spent my money on something misleading if you dont get xbox live from a purchase it should clearly say it. otherwise i would not have spent my ONLY money on it. thank you for your time.
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Xbox

Customer service issue
Reported by GetHuman2038800
Jan 25th, 2019 - 3 mons ago
I have an issue with Xbox too
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GetHuman2038800 started working on this issue
Jan 25th 6:21pm