xbox live game pass is very misleading. i wanted to play xbox live so i purchased a * m...

GetHuman2038800's customer service issue with Xbox from January 2019

1 view
95568 similar
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman2038800 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2038800's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2038800 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman2038800's own words
xbox live game pass is very misleading. i wanted to play xbox live so i purchased a * month game pass, thinking it was xbox live. i am very disappointed that i spent the only money i have this week on something i cant use. I am unsure if i need xbox live to reedeem the code? it says "code not found. try re-entering it. if that doesn't work, contact the merchant". i always thought you paid ** dollars to get xbox live for * months. im not mad. im just very dissatisfied that xbox would make something separate from xbox live. i wanted to play online TODAY. i cant because i spent my money on something misleading if you dont get xbox live from a purchase it should clearly say it. otherwise i would not have spent my ONLY money on it. thank you for your time.
GetHuman2038800 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman2038800 fixed the problem
We are waiting for GetHuman2038800 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2038800 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2038800
Jan 25th, 2019 - 3 mons ago
I have an issue with Xbox too
Not resolved
Seen by 1 customer so far
Similar issue to 95568 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2038800 started working on this issue
Jan 25th 6:21pm