so i got an xbox one s black friday and ever since i got my xbox i’ve had controller pr...

GetHuman1977792's customer service issue with Xbox from January 2019

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Help with my Xbox issue
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The issue in GetHuman1977792's own words
so i got an xbox one s black friday and ever since i got my xbox i’ve had controller problems with it disconnecting all the time on full batteries and i did research online and tried multiple things to fix the problem and resynced a new controller and the same problem keeps happening. i finally checked the reviews and a lot of other ppl are having the same problem so it’s not my controller cuz it’s never done this before on my boyfriends xbox. i am ** and finally could afford my first xbox and to waste that much money on something that broke down after a day of use is pathetic. money don’t just grow on trees i got to work hard for my money and then it backfires on me like everything else. i just want an xbox that works but i will prolly have to wait till i get money for a playstation. unless you guys can help me fix my problem with my controller cuz it’s very annoying how often it happens. i’m so upset with getting an xbox i just want a playstation. just tell me how to fix this problem or i somehow want my hard work of money back and i’ll buy a playstation that actually works. im very disappointed. and of coarse it had to be me that couldn’t get an xbox that works. please help me or something cuz this is ridiculous.
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Xbox

Customer service issue
Reported by GetHuman1977792
Jan 16th, 2019 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
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Timeline
GetHuman1977792 started working on this issue
Jan 16th 6:53pm