I've been an xbox gold member for going on * years now, my subscription is on autopay a...
GetHuman1972348's customer service issue with Xbox from January 2019
Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1972348's own words
I've been an xbox gold member for going on * years now, my subscription is on autopay and I pay over $**.** a month. I saw that I can purchase or gift someone a **month gold subscription for $**.**. I have been paying over $***.** a year when I could've been paying half that this whole time? I want a refund and the same price for the gold subscription. If that's not attainable I think it's time to switch to PS*, most of my friends have already switched and its free! I want a response before my next bill or I will cancel my subscription prior to the billing.
GetHuman1972348 did not yet indicate what Xbox should do to make this right.
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