I've been an xbox gold member for going on * years now, my subscription is on autopay a...

GetHuman1972348's customer service issue with Xbox from January 2019

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Help with my Xbox issue
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1972348's own words
I've been an xbox gold member for going on * years now, my subscription is on autopay and I pay over $**.** a month. I saw that I can purchase or gift someone a **month gold subscription for $**.**. I have been paying over $***.** a year when I could've been paying half that this whole time? I want a refund and the same price for the gold subscription. If that's not attainable I think it's time to switch to PS*, most of my friends have already switched and its free! I want a response before my next bill or I will cancel my subscription prior to the billing.
GetHuman1972348 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1972348
Jan 15th, 2019 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 3 customers so far
Similar issue to 91597 others
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Timeline
GetHuman1972348 started working on this issue
Jan 15th 10:08pm