I bought an Xbox one s to play black ops *. My internet speed is the fastest Comcast ha...

GetHuman-jdmgoblu's customer service issue with Xbox from January 2019

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Help with my Xbox issue
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The issue in GetHuman-jdmgoblu's own words
I bought an Xbox one s to play black ops *. My internet speed is the fastest Comcast has to offer and it still took * days to completely download the game. When the game was finally finished I was unable to play because half the time it said online server was down and when I was able to join it was lagging very badly. I have returned the Xbox and game and I would like to cancel my xbox live account and was hoping for a refund or even a parcial one. **RNP-XPVHT-XJ*WD-BKQHP-Q*WK* Thanks Jason.
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Customer service issue
Reported by GetHuman-jdmgoblu
Jan 15th, 2019 - 9 mons ago
I have an issue with Xbox too
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Seen by 2 customers so far
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GetHuman-jdmgoblu started working on this issue
Jan 15th 5:53pm