I purchased a xbox one s about ** months ago and was told it is kinnect compatable* Aft...

GetHuman-nylehefr's customer service issue with Xbox from January 2019

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The issue in GetHuman-nylehefr's own words
I purchased a xbox one s about ** months ago and was told it is kinnect compatable* After buying a kinnect sensor for my children at Christmas and realizing there is no connection and I now have to buy a adapter.*After purchasing * xboxes in the past and enjoying the product I am very disappointed how Microsoft is exploiting there valued customers like this.*I believe microsoft should replace my console free of charge (with the correct connection) or source an adapter free of charge for my console.*Very disappointed after been a loyal xbox supporter for years and my fellow gaming friends are trying to convert me and I am even contemplating switching to Sony playstation (not that I want to)
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Customer service issue
Reported by GetHuman-nylehefr
Jan 15th, 2019 - a mon ago
I have an issue with Xbox too
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GetHuman-nylehefr started working on this issue
Jan 15th 2:14pm