My son bought an Xbox One S in December. This is the first in our house so we are novic...
GetHuman1966086's customer service issue with Xbox from January 2019
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman1966086 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1966086's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1966086 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman1966086's own words
My son bought an Xbox One S in December. This is the first in our house so we are novices! My son was able to play Fortnite for one month which came with the Xbox purchase. Today I paid $** for a * year subscription to Xbox Live Gold (in my name as I am the credit card holder). This didn't work. I tried again and paid another $** for a subscription for my son. Still none of the Xbox games are working. Please can you advise how we get this account working?
GetHuman1966086 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1966086 fixed the problem
We are waiting for GetHuman1966086 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Xbox customer problems.