Unbenounced to me my nephew used my acct info to share gold and games w me. My switches...

GetHuman1917270's customer service issue with Xbox from January 2019

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The issue in GetHuman1917270's own words
Share with my son but my nephew used all of our switches and the extra one and now it wont allow me to share with my son. ... Unbenounced to me my nephew used my acct info to share gold and games w me. My switches and extra switch is used up. I want to share gold*games w my son who i bought an xbone for xmas. Can i have another switch or pay for another, there has to be something i can do aside from wait til sept of this year. Please help.
I didnt know my nephew was using my acct. I changex my info so he cannot use it anymore.
Allow mors switches in certain situations, or offer a fee for another switch.
Ive been a customer for over ** yrs, i just want to share my games with my son.
Tried xbox assist, get human, and calling tech. Texh was honestly the worst bcuz they didnt try or wouldnt put me thru to someone in charge.
I have an issue with Xbox too
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Xbox

Xbox game sharing
Customer service issue
Reported by GetHuman1917270
Jan 14th, 2019 - 9 mons ago
I have an issue with Xbox too
Fixed
Seen by 15 customers so far
Similar issue to 90947 others
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Type of Xbox
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Timeline
GetHuman1917270 started working on this issue
Jan 14th 3:30pm
GetHuman1917270 indicated the issue is not fixed yet.
Jan 14th 3:31pm