My Xbox one controller’ s headphone jack has stopped working. I am sure it is the contr...
GetHuman-mypickle's customer service issue with Xbox from January 2019
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The issue in GetHuman-mypickle's own words
My Xbox one controller’ s headphone jack has stopped working. I am sure it is the controller’s fault because this has happened before. I have treated the controller perfectly since the day I got it both times and it still happened. Last time I had a warranty, but this time I didn’t get the chance to get one. I’m tired of my controllers breaking. I would like to send this one in to get fixed or replaced.
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