My Xbox one controller’ s headphone jack has stopped working. I am sure it is the contr...

GetHuman-mypickle's customer service issue with Xbox from January 2019

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Help with my Xbox issue
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The issue in GetHuman-mypickle's own words
My Xbox one controller’ s headphone jack has stopped working. I am sure it is the controller’s fault because this has happened before. I have treated the controller perfectly since the day I got it both times and it still happened. Last time I had a warranty, but this time I didn’t get the chance to get one. I’m tired of my controllers breaking. I would like to send this one in to get fixed or replaced.
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Xbox

Customer service issue
Reported by GetHuman-mypickle
Jan 13th, 2019 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-mypickle started working on this issue
Jan 13th 10:01pm