Had two unauthorized amounts that were charged to my son's father's bank card which i w...

GetHuman1957392's customer service issue with Xbox from January 2019

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1957392's own words
Had two unauthorized amounts that were charged to my son's father's bank card which i wasn't aware was linked to the xbox account of *****@***.com these were not authorized payments and will be needing a refund for these purchases and i also cannot remove this card from this account for some reason. Have tried calling and the customer service number keeps hanging up on me. The unauthorized amounts were $*** and $**.**. Please contact me back at either my email *****@***.com or phone number ***-***-**** so we can get this issue resolved. Thank you!
GetHuman1957392 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman1957392
Jan 13th, 2019 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 90681 others
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GetHuman1957392 started working on this issue
Jan 13th 7:26pm