Hello, currently we are paying XBOX live gold at a monthly fee. I understand that is le...
GetHuman-danaecro's customer service issue with Xbox from January 2019
Help with my Xbox issue
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The issue in GetHuman-danaecro's own words
Hello, currently we are paying XBOX live gold at a monthly fee. I understand that is less expensive to pay a yearly fee. I would like to switch to a monthly rate to a yearly rate. My concern is that my son has bought over $*** worth of extras (skins and dances) on Fortnite and does not want to lose any of that if we switch from monthly to yearly. If he wouldn't lose anything he bought prior, how do we proceed to switch from monthly to yearly account?
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