We had a little family member staying with us for a few days and he got on my son's xbo...

GetHuman1956622's customer service issue with Xbox from January 2019

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1956622's own words
We had a little family member staying with us for a few days and he got on my son's xbox. Which was fine my son even told him told him he could play in his account. But what we didn't authorize was all the things he bought on the xbox!! We found out that he has bought ***.** worth of items! We do not have the money in the bank to cover these items!! I would like to get this refunded and the items removed from the xbox please!!!!
GetHuman1956622 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1956622
Jan 13th, 2019 - 9 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 90602 others
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Timeline
GetHuman1956622 started working on this issue
Jan 13th 4:32pm