Before christmas i sold my xbox. I fully reset it. I have been charged for the xbox gam...

GetHuman-garbettc's customer service issue with Xbox from January 2019

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Help with my Xbox issue
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The issue in GetHuman-garbettc's own words
Before christmas i sold my xbox. I fully reset it. I have been charged for the xbox game pass. I would need a refund as i haven't used the subscription. I was unaware of this purchase. I tried to cancel the subscription but it told me to go to microsoft support, but the support told me to cancel the subscription(I was stuck in a loop). I am unable to cancel the subscription.
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-garbettc
Jan 11th, 2019 - 8 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-garbettc started working on this issue
Jan 11th 5:04pm