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Before contacting them, items GetHuman1778828 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1778828's own words
Xbox live was charged to my card without my permission! My **-year-old last month use the card to purchase One month I made sure that the automatic payment was not selected however it went through causing my account to overdraft. There was no money in the account so now my account is been overdrafted and I am charged daily until it is paid! I get disability and my direct apposite will not be in there until Wednesday .. I want a telephone call not an email my number is ***-***-***! I want to speak to a live person I do not want to deal with emails back-and-forth !!!!
GetHuman1778828 did not yet indicate what Xbox should do to make this right.
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