Xbox live was charged to my card without my permission! My **-year-old last month use t...

GetHuman1778828's customer service issue with Xbox from December 2018

75170 similar
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman1778828 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1778828's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (2 mons ago)
First: share to improve GetHuman1778828's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1778828 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1778828's own words
Xbox live was charged to my card without my permission! My **-year-old last month use the card to purchase One month I made sure that the automatic payment was not selected however it went through causing my account to overdraft. There was no money in the account so now my account is been overdrafted and I am charged daily until it is paid! I get disability and my direct apposite will not be in there until Wednesday .. I want a telephone call not an email my number is ***-***-***! I want to speak to a live person I do not want to deal with emails back-and-forth !!!!
GetHuman1778828 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1778828 fixed the problem
We are waiting for GetHuman1778828 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Xbox email you?
This email address isn't valid
Follow this issue
See how GetHuman1778828 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1778828
Dec 17th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
Similar issue to 75170 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1778828 started working on this issue
Dec 17th, 2018 7:05pm