We have a new Xbox with all new games and none of the games will prompt to install, pla...

GetHuman-krechtli's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman-krechtli's own words
We have a new Xbox with all new games and none of the games will prompt to install, play, or anything. I’d like to play the games I paid for on the system that I paid for otherwise I will be purchasing a PS* so please contact me back.**Please call and not email. ***-***-****. We have tried the basic assistance the Xbox has offered on the console and none of those suggestions are working so please call do not email
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Customer service issue
Reported by GetHuman-krechtli
Dec 8th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 70905 others
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Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman-krechtli started working on this issue
Dec 8th, 2018 7:43pm