I have bought an Xbox ** giftcard today and I added money into my wallet and I currentl...
GetHuman1714388's customer service issue with Xbox from December 2018
Help with my Xbox issue
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The issue in GetHuman1714388's own words
I have bought an Xbox ** giftcard today and I added money into my wallet and I currently have a balance of **.**. I have tried to buy another month of Xbox live and it blocked me beucaee I haven't made my other xbox live payment. The payment was **.** and my balance was **.** so I've tried to pay it and it said I needed a credit card or some other payment method to pay off the remaining balance. I have $**.** why does it keep telling me I have to play more if the payment is **.** if i already have enough money to pay it off??
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