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Before contacting them, items GetHuman-bicjatom may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking to check your warranty you can use the link to check the warranty on your Xbox. Just click the link and sign into your Xbox account. If you are in need of a repair you will need to call Xbox. First, check your warranty to see if the Xbox is covered, if not, call in and you may need to pay for the item to be fixed.
The issue in GetHuman-bicjatom's own words
So i sent in my xbox one to be repaired through my first manufacter warranty usage and made sure everything was there. I was aware of rhe warranty sticker thus why i called them and sent it in. Now * weeks later i get it back not fixed with a letter stating that i tampered with the warranty sticker. I dont know why theyd stoop so low just to not fix a xbox product and tamper with it they way they have but as a first time xbox console owner i am highly dissapointed and now the rep that was guiding me thru the process in email isnt responding.
GetHuman-bicjatom did not yet indicate what Xbox should do to make this right.
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