I have been trying to get access to my old xbox live account to cancel it and get a ref...

GetHuman1708088's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
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The issue in GetHuman1708088's own words
I have been trying to get access to my old xbox live account to cancel it and get a refund but have forgotten the password as well as the email password it was linked to. I haven't played xbox in years and have tried multiple times to unlock the email account with no luck. The xbox live username is fig*tree*gibbo and the account will be under the name of Myles or Hamilton Gibson. The email address it was linked with for the xbox live membership is *****@***.com. I would like a refund for the membership. I have had to cancel the credit card as a result of how difficult it is to navigate Microsoft for help.
GetHuman1708088 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman1708088
Dec 7th, 2018 - 5 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 70078 others
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GetHuman1708088 started working on this issue
Dec 7th, 2018 4:33am