I tried to purchase a $*.** pack from fortnite battle royale, first time using my card...

GetHuman1702852's customer service issue with Xbox from December 2018

69733 similar
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman1702852 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1702852's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (6 mons ago)
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1702852's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1702852's own words
I tried to purchase a $*.** pack from fortnite battle royale, first time using my card, and it didn't go through for $*.** but it went ahead and put four $*.** charges "on hold" and i can't get any customer support to get my money back. Xbox LEGITIMATELY took * separate charges and put them on hold for a dollar, I was just trying to buy some vbucks. I can't find any number to any support for Xbox whatsoever. I would like this taken care of in a timely manner seeming as I have been an Xbox customer for years and this is absolutely ridiculous
GetHuman1702852 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1702852 fixed the problem
We are waiting for GetHuman1702852 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1702852 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1702852
Dec 6th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
Similar issue to 69733 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
GetHuman1702852 started working on this issue
Dec 6th, 2018 4:17pm