I tried to purchase a $*.** pack from fortnite battle royale, first time using my card...

GetHuman1702852's customer service issue with Xbox from December 2018

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The issue in GetHuman1702852's own words
I tried to purchase a $*.** pack from fortnite battle royale, first time using my card, and it didn't go through for $*.** but it went ahead and put four $*.** charges "on hold" and i can't get any customer support to get my money back. Xbox LEGITIMATELY took * separate charges and put them on hold for a dollar, I was just trying to buy some vbucks. I can't find any number to any support for Xbox whatsoever. I would like this taken care of in a timely manner seeming as I have been an Xbox customer for years and this is absolutely ridiculous
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman1702852
Dec 6th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 7 customers so far
Similar issue to 69733 others
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Type of Xbox
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Timeline
GetHuman1702852 started working on this issue
Dec 6th, 2018 4:17pm