I purchased a bundle that included Xbox Live Gold and *,*** v-bucks. The transaction ap...
GetHuman1185665's customer service issue with Xbox from December 2018
Help with my Xbox issue
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The issue in GetHuman1185665's own words
I purchased a bundle that included Xbox Live Gold and *,*** v-bucks. The transaction appeared to go through, but I didn't receive the v-bucks or the Gold Membership, and yet the $*.** USD was still taken from my account. I made this purchase about * days ago, and it isn't appearing in my order history, which resulted in money being taken from my account without me gaining anything. I was hoping the money could be recovered and placed back in my account. The email is *****@***.com. Please help me out, because I'm too broke to buy any more money.
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