I purchased a bundle that included Xbox Live Gold and *,*** v-bucks. The transaction ap...

GetHuman1185665's customer service issue with Xbox from December 2018

9 views
 | 
69670 similar
 | 
0 following
Help with my Xbox issue
Next: our robot will wait on hold for GetHuman1185665 to get a Xbox rep on the line!
Always use the GetHuman Phone tocall Xbox. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman1185665's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1185665's own words
I purchased a bundle that included Xbox Live Gold and *,*** v-bucks. The transaction appeared to go through, but I didn't receive the v-bucks or the Gold Membership, and yet the $*.** USD was still taken from my account. I made this purchase about * days ago, and it isn't appearing in my order history, which resulted in money being taken from my account without me gaining anything. I was hoping the money could be recovered and placed back in my account. The email is *****@***.com. Please help me out, because I'm too broke to buy any more money.
GetHuman1185665 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1185665 fixed the problem
We are waiting for GetHuman1185665 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Xbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Xbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1185665 fixes it.
This email address isn't valid

Xbox

Customer service issue
Reported by GetHuman1185665
Dec 6th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 9 customers so far
Similar issue to 69670 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1185665 started working on this issue
Dec 6th, 2018 12:45pm