I purchased a physical copy of red dead redemption * for my xbox * and it wont download...

GetHuman-dacaplan's customer service issue with Xbox from December 2018

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The issue in GetHuman-dacaplan's own words
I purchased a physical copy of red dead redemption * for my xbox * and it wont download. Its paused in my que along with other items that should dl automatically. Also, when I try to open my Microsoft Store it stays on the loading screen for about a minute and than an error comes up saying it took to long to load and to try again. Microsoft Edge is still loading websites so it's not my connection to the internet.
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Xbox

Customer service issue
Reported by GetHuman-dacaplan
Dec 6th, 2018 - 6 mons ago
I have an issue with Xbox too
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Seen by 4 customers so far
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GetHuman-dacaplan started working on this issue
Dec 6th, 2018 9:06am