had an error code *x******** and it would not let me load any of my games it kept sayin...

GetHuman1694424's customer service issue with Xbox from December 2018

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The issue in GetHuman1694424's own words
had an error code *x******** and it would not let me load any of my games it kept saying they was corrupted so I restored my system with the option to keep all game and files and now it is not letting me retrieve my old account it keeps making a new account and I just paid for different fortnite skins over $** for my son and this is not cool! his account email was J*****@***.com and his username was JHill is clean* when I put this in for him, it comes up as a new account
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Xbox

Customer service issue
Reported by GetHuman1694424
Dec 5th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 5 customers so far
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Timeline
GetHuman1694424 started working on this issue
Dec 5th, 2018 1:46pm