Still not working. Nobody from Xbox called us at ***-***-****

GetHuman-esolutio's customer service issue with Xbox from December 2018

Help with my Xbox issue
Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman-esolutio's own words
No sound in headset. Mic appears muted on screen but we don't know how to unmute ... Cannot hear anything or talk to friends playing Fortnight on my xbox. New headset purchased and no sound whatsoever. It shows a slash on the screen over the microphone icon on top right on my screen meaning MUTE I assume. *I cannot unmute
don't know
Some please call us ***-***-**** or at least email with fix instructions to: *****@***.com
love the product but support is non existent
You Tube video instruction did not work
I have an issue with Xbox too
How GetHuman-esolutio fixed the problem
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Xbox

XBox*S
Customer service issue
Reported by GetHuman-esolutio
Dec 5th, 2018 - 2 mons ago
I have an issue with Xbox too
Fixed
Seen by 9 customers so far
Similar issue to 69226 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman-esolutio started working on this issue
Dec 5th, 2018 4:35am
GetHuman-esolutio indicated the issue is not fixed yet.
Dec 8th, 2018 4:44pm
GetHuman-esolutio indicated the issue is not fixed yet.
Dec 8th, 2018 4:48pm