I bought an Xbox one and I’m having trouble understanding backwards compatibility. I bo...
GetHuman-clarenmo's customer service issue with Xbox from December 2018
Help with my Xbox issue
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The issue in GetHuman-clarenmo's own words
I bought an Xbox one and I’m having trouble understanding backwards compatibility. I bought quite a few games that day they are *** and Xbox one compatible, but when I put them in the console it says the game can’t be played. Is it an issue with my Xbox or do I need to download something special or what? The Xbox one is only a few months old and has no other pre-downloaded games or apps on it besides factory apps, other than blu Ray player. Please help me understand my dual-compatible games and why my Xbox won’t play them. Thank you!
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