I've been playing Xbox back when it was Halo one near the *:** and when I get an account on my *** for a month you guys go ahead of the next month and pull money out for me at for me and my son's I'm getting charged $** right there and insufficient funds fees just for a $** ** each account if it's ridiculous after I tell you not to pull it out you still keep doing it. I think you should give me a couple of months as what you should do that's make this right and help me out with this $** gift certificate I got to put on Xbox Live so you don't take money out of my card and it still don't work please help

GetHuman1686517's customer service issue with Xbox from December 2018

Help with my Xbox issue
The issue in GetHuman1686517's own words
Trying to get a $** gift certificate just for one month of Xbox and I want to use my card no more cuz you guys just keep taking trying to take money out every month when I tell you not to. So I got a $** gift certificate I thought it was an Xbox Live gift certificates to the kid but they know the difference and that's the lot work so make it work ... I can't get in switch accounts on my Xbox can't put a $** gift certificate on Xbox Live what else is it good for
Been in business a long time when you guys take money out every month and I'll do what you got to do but you should give somebody a courtesy notification or something like that at least *-* days ahead of time so they have the right to say no so you're not texting money on them put them back behind on school tuitions and everything else that's what you should do
You can just give me a couple months free Xbox Live membership and I will use the card to buy some games or whatever else add-ons that's what I think should be happening here
Cuz I still keep using your guyses service Services the actual Xbox Live is awesome but as far as taking the money out can't trust you guys with it that's not so awesome trying to get a hold of an actual person ***** can't ever talk to a person and it's the phone GetHuman thing ***** ***
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Xbox Live ***
Customer service issue
Reported by GetHuman1686517
Dec 4th, 2018 - a mon ago
I have an issue with Xbox too
Seen by 9 customers so far
Similar issue to 69081 others
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GetHuman1686517 started working on this issue
Dec 4th, 2018 10:19pm
GetHuman1686517 indicated the issue is not fixed yet.
Dec 6th, 2018 6:46pm