Hi there, I just bought a new xbox one s and am trying to log into my original account...

GetHuman1684803's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman1684803's own words
Hi there, I just bought a new xbox one s and am trying to log into my original account associated with the gamer tag TAKKOOSS but seem to be having issues. All emails I know associated with it seem to just create a new account when I enter it into my new console. I was just logged on on my old xbox one a few days ago and have a credit card associated with the gamer tag too. Wondering if you can help assist me in getting me back into that gamer tag as it is one I have had forever and all my saved games and data are on that account. Thanks
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Xbox

Customer service issue
Reported by GetHuman1684803
Dec 4th, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1684803 started working on this issue
Dec 4th, 2018 1:58am