I no longer have an Xbox or a Membership with Xbox I sold my Xbox back in January of...

GetHuman-hisoneek's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman-hisoneek's own words
I no longer have an Xbox or a Membership with Xbox I sold my Xbox back in January of **** . My bank account has been charged a total of $***.**. Someone has hacked my account somehow someway and I need that money refunded. It started happening on **.**.**** - **.**.****. They purchased “fortnite” content as I’ve actually seen it by logging into my account on my iPhone. Also it is on my bank statement. For some reason I continue to get denied my refund by Microsoft or Xbox. Please help me!
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Customer service issue
Reported by GetHuman-hisoneek
Dec 3rd, 2018 - 2 mons ago
I have an issue with Xbox too
Not resolved
Seen by 9 customers so far
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GetHuman-hisoneek started working on this issue
Dec 3rd, 2018 10:46pm