I'm being billed $*.** for Xbox Live Gold and don't know why. I was trying to buy the X...

GetHuman1682877's customer service issue with Xbox from December 2018

Help with my Xbox issue
The issue in GetHuman1682877's own words
I'm being billed $*.** for Xbox Live Gold and don't know why. I was trying to buy the Xbox Gold Live for $* plus one tier * tank and * days of Premium but it would not allow me to do so because of a past due bill that I don't understand why
GetHuman1682877 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman1682877 fixed the problem
It's so hard to talk to someone haven't been able to resolve the problem yet it would be nice if they could clear that $*.** and allow me to purchase what I was trying to purchase Xbox live gold for $* for one month * tier * tank and * days of premium what was the deal they were offering until this unexpected past due bill popped up that I do not know I always paid with a Xbox gift card for the last * to * years
Please help with my Xbox issue
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Xbox

Customer service issue
Reported by GetHuman1682877
Dec 3rd, 2018 - 2 mons ago
I have an issue with Xbox too
Fixed
GetHuman1682877 shared how to fix
Seen by 12 customers so far
Similar issue to 68575 others
0 customers following this
Items needed
Serial Number
Name of Account Holder
Type of Xbox
Email Address
Phone Number
Home Address
Timeline
GetHuman1682877 started working on this issue
Dec 3rd, 2018 9:33pm
GetHuman1682877 confirmed the issue is fixed. Hooray!
Dec 4th, 2018 9:53pm
GetHuman1682877 confirmed the issue is fixed. Hooray!
Dec 4th, 2018 10:12pm
GetHuman1682877 confirmed the issue is fixed. Hooray!
Dec 7th, 2018 8:04am
GetHuman1682877 confirmed the issue is fixed. Hooray!
Dec 7th, 2018 8:13am
GetHuman1682877 confirmed the issue is fixed. Hooray!
Dec 7th, 2018 8:13am