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Before contacting them, items GetHuman-mflateau may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman-mflateau's own words
My bank account was build $*.** for Xbox Live. The problem is is it safe old account that is not used. Therefore I do not know the old email account or password. Just seems to be no way to get in touch with a person in customer service without putting in an email and password, which I do not know if this was created years ago and the email has changed. I'd like to talk to a customer service representative to correct this billing matter
GetHuman-mflateau did not yet indicate what Xbox should do to make this right.
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