I purchased a Xbox live card while it had a promotion. The promotion was if I bought a...

GetHuman1675585's customer service issue with Xbox from December 2018

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Help with my Xbox issue
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The issue in GetHuman1675585's own words
I purchased a Xbox live card while it had a promotion. The promotion was if I bought a card, I’d get a second *-month code on my receipt. Not only did I have trouble when I initially bought the card at a GameStop, because the guy scanned the wrong one and I had to call when I got home to receive the right one. But, now my code on the receipt, that says it expires in February of ****, says that it has already expired and can not be redeemed.
GetHuman1675585 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
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Customer service issue
Reported by GetHuman1675585
Dec 2nd, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 10 customers so far
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GetHuman1675585 started working on this issue
Dec 2nd, 2018 10:36pm