I have been billed on my credit card multiple times for my Xbox Live Subscription on di...

GetHuman-cathawe's customer service issue with Xbox from November 2018

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Help with my Xbox issue
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The issue in GetHuman-cathawe's own words
I have been billed on my credit card multiple times for my Xbox Live Subscription on different dates without notification.*** Oct ** - **.** (Gold)*** Nov ** - **.**, (Live) and again*** Nov ** - **.** (Gold)*I only have one account...these charges made my credit card go over the limit twice as well, and I will be getting charged for this. What is going on with my account? I would like my over limit fees reimbursed? What information is needed to look at this?
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Xbox

Customer service issue
Reported by GetHuman-cathawe
Nov 30th, 2018 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-cathawe started working on this issue
Nov 30th, 2018 7:55pm